hotinshade.com – Customer Service Is What We Deliver To You

+1-844-304-6821 +44-808-169-6775 [email protected]

Italian

French

FREQUENTLY ASKED QUESTIONS

At hotinshade.com, we promise to provide you with the best customer service support and technology experts in the business. We promise to follow through every time. We believe that great customer service is a way of demonstrating how to keep our customers satisfied in every way possible. Our colleagues here at hotinshade.com want to provide you with the remedy you need for any task that you give us. Our colleagues are some of the most capable, competent people in the business and look forward to handling your most difficult problems.

How long does it take you to answer the phone?

Although we may have a short wait time on the phone because of a large call volume, our wait time is usually less than 5 minutes. However, if you cannot hold on the line, you can always ask for our convenient call back service. You may also email us at [email protected]. Of course, we also have our Live Support Chat that you can access at anytime in order to speak to someone online.

Do you allow customers to send feedback and suggestions?

Absolutely! We love to hear from all of our customers. We want to know what we did right and what you think that we can improve on. Send us your comments, suggestions, and feedback to [email protected].

How do I know it is safe to put my credit card information online?

We use a special encryption page when you sign up that only shows the last four digits of your credit card number. We would never violate your privacy by displaying your private information. If you would like to learn more about our privacy policy, call us at +1-844-304-6821 +44-808-169-6775 or email us at [email protected].

Can others see my personal information?

No. Your privacy is protected and other users will not be able to see your personal information. If you would like more information about our privacy policy, give us a call at +1-844-304-6821 +44-808-169-6775 or send us an email at [email protected].

Can I cancel during my trial period?

Absolutely! During your trial period you can cancel at anytime. You just need to call us at +44-808-169-6775, +1-844-304-6821 or even email us your request at [email protected] and we will gladly cancel your subscription for you.

Do your colleagues speak French?

We are a multi-lingual team of colleagues. Just ask for the language you would like to converse in and we will find the right person to assist you.

What will appear on my bank or credit card statement?

We want you to know that we respect your privacy, so the only thing that will appear on any statement is the company name and phone number. If you have any questions please call us at +44-808-169-6775, +1-844-304-6821 or even email us at [email protected] for more information.